iChess Support

What should I do if iChess does not start?

If iChess does not start try each of the following in order:

• Restart the device by holding the power button
• Reinstall the application by removing the application from the device and resyncing with iTunes
• Email the crash log to myMobileApps support support@my-mobile-apps.com along with a description of the issue and we will look into it in more detail.
  
  Whenever you synchronize your iPhone or iPod Touch, all the crash logs are transferred to the following locations on your computer:
  
  • Mac OS X : ~/Library/Logs/CrashReporter/MobileDevice/DEVICE_NAME
  • Windows XP: C:\Documents and Settings\[USERNAME]\Application Data\Apple computer\Logs\CrashReporter/DEVICE_NAME
  • Windows Vista: C:\Users\USER_NAME\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/DEVICE_NAME
  
  The log file names start with application name and have the extension 'crash'. They are just plain text files and can be sent by e-mail in original or zipped form, or even copy-pasted into your e-mail program.

How do I submit a bug or feature suggestion?

Bugs and feature suggestions can be sent to support@my-mobile-apps.com